Primary Schools ICT Support
At Joskos, we know that you need straightforward and affordable support services that you can be confident in.
With a dedicated ICT professional looking after your school’s requirements, we can be just a phone call for any problem that may occur, large or small.
Joskos has built a reputation within Primary Schools for its excellent range, choice and levels of ICT support. From providing full-time on-site technicians who fully manage a school’s ICT systems, to providing reliable and effective remote management and helpdesk facilities, Joskos can exactly tailor its support provision to the needs of an individual school. All our technical support provision adheres to ITIL and FITS approaches.
As a primary school you can create your own support package which might be something like this:
- An on-site engineer once a week for three hours to work through any issues on the curriculum network and provide support for servers, PCs, printers and interactive classroom technologies. This period can also be used for loading new software, configuring and installing new hardware.
- Unlimited access to the helpdesk for advice and guidance, and to log any support calls
- Free emergency visits.
- Skills sharing: the engineer trains the ICT co-ordinator or school technician on aspects of the network as an ongoing process.
- We can also provide advice on how the school’s ICT vision can be developed through the purchase of new equipment.
With our support, we aim to enable you to do what you do the best – teach.
What sets Joskos apart from other service and support organisations is quality, reliability and consistency. Schools can leave the technical support to Joskos and concentrate on improve learning opportunities for the pupils.
Senior Inspector Quality Assurance & Child Protection Adviser
Havering School Improvement Services